O&E Speed Shop is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you’ll find valuable. If you would rather not receive this information, you may send an e-mail to [email protected] with ‘unsubscribe’ as the subject line.
O&E Speed Shop LLC does not sell, trade or rent your personal information to others.
Shipping and Returns
We will accept returns if parts are in their original packing unused/undamaged (minus 20% restocking fee) within 14 days of their purchase. Once the part arrives to our warehouse, we will inspect that everything is in order and return the credit. Shipping charges are not refundable.
To return or exchange an item, please follow the below procedure:
- Kindly know that money will be returned once the part arrives at our office and it is inspected. We charge a 20% restocking fee of the total amount charged. Please know that we will add shipping charges to the 20% restocking fee if item was shipped free (due to a promotional season).
Problems with Your Order:
Shortages: Please kindly inspect the contents of the order immediately and contact us within 48 hrs of receipt if an item is missing.
An Item Is Damaged or Defective: Please call us immediately at 504-287-6410. Package has to be returned same condition in which it was received to speed up the process
Orders will be shipped within 1-3 business days from the date it was ordered unless customer is notified otherwise. If we have an item out of stock, we will notify the customer and provide with an estimated shipping date.
Standard Shipping within US: Usually, the orders will be shipped within the United States via FedEx Ground.
Shipping outside US: All other orders shipping outsite of the United States will be shipped via USPS Priority International Mail. Additional shipping fees may apply and customer will be notified prior to shipping. Please allow 7 to 14 business days for your shipment to arrive.
Expedited Shipping: Please contact us if an expedited shipping is needed. We will provide you with an estimated cost.